From the course: Six Sigma: Green Belt
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Use of selection matrices
- Deciding which car to buy can be a gut wrenching decision. Some may value fuel economy, off-road capability, or storage capacity; while others may want high speed performance, and creature comforts like air conditioned, perforated leather seats. When buying a car, you have to decide what criteria should be used to make the best choice. Which ones carry more weight? And how does each alternative stack up against each other? Similarly, in the improve phase of Six Sigma projects, after the project team has generated and developed solution alternatives to address the proven axes the next step is to evaluate and select the best solution sets. Fortunately, there are tools and techniques for such an evaluation, including two very popular ones: the criteria selection matrix, and the Pugh concept selection method. Both are qualitative evaluation techniques that use the collective expertise and experience of subject matter…
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