From the course: Time Management Tips: Communication
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Using text messaging productively
From the course: Time Management Tips: Communication
Using text messaging productively
- I want to tackle a challenging subject, perhaps even a controversial subject when it comes to time management. I ask for your patience as you and I explore this together. The topic is text messaging. Because people are so comfortable with text messaging in a personal context, they may have the tendency to carry text messaging into the professional context, into business. When they do this, it creates all sorts of problems. One of the biggest problems is that people typically keep their text message app open, meaning they've set it up to notify them at anytime. If you're familiar with my work on the myth of multitasking, you'll know that if you leave yourself open to switches in attention like this, it's going to chew up your productivity very, very quickly. Constantly jumping from one thing to another is switch tasking and it's highly counterproductive. This isn't to say that text messaging doesn't have value, it just needs…
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Contents
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Give people your attention2m 37s
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Responding to quick questions3m 20s
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What to say instead of ASAP1m 46s
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Make time to build relationships3m 10s
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Staying engaged in conference calls2m 38s
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Meetings and conversations that run long2m 46s
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How being kind improves productivity2m 49s
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Set voicemail expectations1m 43s
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Leaving an effective voicemail message3m 1s
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What to do when someone is multitasking on you3m 4s
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What to do about unsolicited phone calls3m 11s
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Using text messaging productively3m 48s
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Stop message interruptions2m 24s
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Make phone calls more productive2m 16s
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What to do with business cards3m 31s
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