From the course: Employee Engagement
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What an employee needs to be engaged
From the course: Employee Engagement
What an employee needs to be engaged
- A friend of mine is a business owner in Florida and he once told me about his most awesome salesman, the guy who brought in more revenue than anyone else at the company. I remember him telling me I'm so glad I don't have to worry about Carlos. He does a great job, brings in a ton of money, and causes me no drama. I wish I had a dozen people just like him. When I asked what he was doing to appeal to Carlos' ego needs, he responded, "Are you kidding me? "That's guy's ego is so big, he doesn't need "anyone else patting him on the back." A few weeks later, my friend called me back all upset that Carlos had quit the company to work for their number one competitor. My friend was fuming and wanted to know if he could sue Carlos or the new employer. That business owner made a major engagement mistake. He failed to take care of Carlos' emotional needs. Remember psychologist Abraham Maslow and his hierarchy of needs? Maslow…
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