Communicating effectively isn't an innate talent that some people have and others don't. It's something anyone can learn and practice.
- We all know some people who are just excellent communicators, they really stand out. It's easy to think they were born that way. Or they just have some special skill that we don't, but that's a cop out. Communication skills can absolutely be learned and honed. Even if it's something you've struggled with in the past with practice, you can improve. And that makes a huge difference for your career. The center for talent innovation has done research, showing that the number one element in so-called executive presence, meaning do you seem like a leader is effective communication skills. If you can master that people see you differently. Everything you do becomes easier because people are more likely to support you and want to help you. So investing here with his course pays big dividends. All you need is an open mind and a willingness to learn.
- Determine the most appropriate form of communication in a business situation.
- Identify instances in which one mode of communication is preferable to another mode.
- Explain the process involved in interpreting nonverbal cues.
- Define terminology relating to interpersonal communication.
- Distinguish between various communication approaches with individuals from other cultures.
- Describe the factors that underlie interruptions during business meetings.
- Examine the most appropriate ways to accept criticism.