From the course: Productivity Tips: Taking Control of Email

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Writing a productive email

Writing a productive email

From the course: Productivity Tips: Taking Control of Email

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Writing a productive email

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- The primary goal of email is to allow people to get information and to act quickly upon it. So, it's essential that we write emails in a productive way. I recommend starting with a friendly greeting and the person's name. It's a small nicety that acknowledges that you're dealing with a human being who matters to you. Then, when you write an email, try to keep it brief using as few sentences as possible. Consider something called the fold. In website and mobile app design, the fold is that point at which someone has to scroll to see the rest of the screen. If someone must scroll to read through your full email, it's possible you're trying to cover too much detail. Take a moment to review your writing to remove unnecessary sentences or filler words that don't add value. The shorter, the better. Sometimes details are necessary, though. If so, use bullet points to call out the important details of the email.…

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