Get a hands-on look at some real-life examples of effective accountability conversations and learn how to approach them.
- [Interviewer] This is a great framework … and I'd love to hear it just sort of play out, … maybe one or two, or three examples. … - [Interviewee] Okay, so let's say I am on a marketing team. … I'm a junior manager on a marketing team, … and I work a lot with operations … 'cause a lot of the stuff we do touches on operations. … And there's my peer in operations department, … basically says no to everything. … Everything I want to do, he says no to. … Let's call him Dave. … So my mention to Dave is, … the first time that I see that, … ideally, I'm going to say, … "Hey, so I know this request came through … from somebody on our team and it got denied. … Can you tell me a little bit more about what happened there … I want to understand, right?" … So as you mentioned, I'm not saying you have to change, … I'm not pushing, I'm asking a question, right? … And then maybe I agree with his assessment … or understand it, even if I don't like it, … whatever it is, I'm going to let it go. … So then that's my mention. …
This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.