From the course: The Five Conversations That Deliver Accountability and Performance
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The accountability dial part four: Boundary
From the course: The Five Conversations That Deliver Accountability and Performance
The accountability dial part four: Boundary
- Here, we're going to go, we're going to diverge a little bit into different types of conversations. So if I'm a more junior person relative to somebody that I work for, let's say, and I'm having an accountability conversation, I've used the mention, I brought up something that I think is problematic, that I'd like to see change, nothing happened. I went to the invitation stage, I said, "Hey, I think this is a pattern and it seems to be problematic to me", nothing happened. We had the conversation maybe in a one-on-one, and hopefully I work in a culture where I can talk with my manager in a more open way, I know that that's not always the case, but I have the conversation and we talk about the impact and I get an acknowledgement, right, from my and they say, "Yeah, you're right, I can see that is having an impact, I'll get better at that", let's say, that's sort of the generic response. Now, what do you do? So it's…
Contents
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Let curiosity lead the conversation3m 49s
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The accountability dial part one: Mention1m 30s
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(Locked)
The accountability dial part two: Invitation3m 30s
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(Locked)
The accountability dial part three: Conversation2m 30s
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(Locked)
Guide them to their own answers2m 26s
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(Locked)
The accountability dial part four: Boundary4m 38s
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(Locked)
The accountability dial part five: Limit2m 34s
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(Locked)
The accountability dial in action4m 40s
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