In this video, examine employee disengagement and learn how much extra energy everyone spends when feedback is communicated poorly.
- Here, we're going to go, we're going to diverge a little bit … into different types of conversations. … So if I'm a more junior person relative … to somebody that I work for, let's say, … and I'm having an accountability conversation, … I've used the mention, … I brought up something that I think is problematic, … that I'd like to see change, nothing happened. … I went to the invitation stage, … I said, "Hey, I think this is a pattern … and it seems to be problematic to me", nothing happened. … We had the conversation maybe in a one-on-one, … and hopefully I work in a culture where I can talk … with my manager in a more open way, … I know that that's not always the case, … but I have the conversation … and we talk about the impact and I get … an acknowledgement, right, … from my and they say, "Yeah, you're right, … I can see that is having an impact, … I'll get better at that", … let's say, that's sort of the generic response. … Now, what do you do? … So it's really different if you're the manager …
This course was created by Pete Mockaitis of How to Be Awesome at Your Job. We are pleased to offer this training in our library.