The accountability dial part two: Invitation

- [Interviewee] Now, let's say, you know, a couple of days goes by, maybe a week goes by, and I'm still sensing she was frustrated in that meeting. I noticed that there, you know, in some email back and forth, something's not clicking. So if I was Jennifer's manager or if I was her peer and I cared about her as another human being, I wouldn't let it go. I would come back to her and I would say, "Hey, you know, I mentioned something in the hall the last week, I've noticed a couple of other things that there seems to be something bigger. And I care, I want to know, maybe there's some way that I can help." So that's the invitation stage, the second step of going into a little bit more deeper dialogue, and it's every single one of these steps, all five of them are ways to express care in human ways, to say, look, there's something going on, or at least I think there is. And if there's something that I'm doing, I want to…