From the course: Corporate Instruction Foundations
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Is formal training the right choice?
From the course: Corporate Instruction Foundations
Is formal training the right choice?
- I bet you're like me, in that when someone comes over to my cube at work, and asks if I can help create training to solve a problem that they're having, my first inclination is to say, yeah, sure I can help. However, if you want to be a top notch learning professional, you've got to learn to say no. The goal of most training is to shape behavior. That is, as the result of the training, we hope learners work a bit differently afterward. Well, there are a lot of things you can suggest to stakeholders that will get the behavior change that they want. And many of these things are cheaper and more effective than formal training. I'll highlight three. First, you can suggest that stakeholders simply remind employees on a regular cadence of the things they should be doing and the benefits they'll get by doing those behaviors. Often, people don't change their behavior because no one has clearly explained the good that comes from the change. Second, you can suggest that stakeholders publicly…
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