From the course: Sales Well-being: Managing Anxiety, Burnout, and Rejection
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Not taking it personally
From the course: Sales Well-being: Managing Anxiety, Burnout, and Rejection
Not taking it personally
- Something key is to not take it personally. Now, I know that's easy to say. Simply saying that is like saying, "Cheer up" to someone who's depressed or saying, "Just have confidence" to someone who's shy. So let me give you some logic behind this. When you're in a selling situation and you're rejected, it can be for a few reasons. One, your product isn't a fit for them. Two, they don't have the money, however much they want it. Three, it's not their decision. F Four, it's not the right time. And five, it's none of the above, but you called them at a bad time and they don't actually listen to what you're offering them. So results one through four are not your fault. You can't help if they don't need it, they can't afford it, they're not the decision maker, or it's the wrong timing. In fact, you've actually succeeded by qualifying the opportunity out. And if it's the wrong timing, we can just book in another time when…
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