From the course: How to Handle Poor Performers
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The three Ts
- Before you wrote them up, did you coach them up? An expected part of any leader's role is to give constructive feedback to an employee when something isn't going the way you want it to go. If you have an employee who isn't motivated, doesn't follow directions, or doesn't work well in a team environment, what are you expected to do? I remember my first managerial position. I had five sales reps working for me. I had four outstanding performers and one poor one. Can you imagine what I was thinking about concerning that one poor performer? Was I the problem or were they the problem? As the manager, it's your job to get positive results and meet organizational goals, but how well people work is up to them. My experience has taught me that most people don't plan to fail, they just fail to plan. In this lesson, I will walk you through the three T's. These will help you determine the actionable possibilities that you may have…
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