From the course: Learning Design Thinking: Lead Change in Your Organization

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Active alignment

Active alignment

From the course: Learning Design Thinking: Lead Change in Your Organization

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Active alignment

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- Design of great products and services today is team-based, and teams need to fully engage with creative ambiguity in order to push what's possible. Having a goal provides structure that helps the team decide where to apply that push best. But goals can be tricky. Goals must be open for evolution so that a breakthrough solution may be found. But in the moment, they often need to be focused enough for the team to do their best thinking. So balancing immediate focus and momentum with longer-term ambiguity can really be challenging. To balance these needs, set a recurring cycle of reflection, where the team looks at the work so far and asks if the core program goal has shifted, and when it has, the team takes the time to integrate new thinking into the next cycle of experimentation. For example, we've been asked to design a collaboration space, and had met with our stakeholders in an alignment workshop to set success criteria and explore that goal in more depth. We did a mission…

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