From the course: Design Thinking: Testing and Refining
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Remote or in-person
From the course: Design Thinking: Testing and Refining
Remote or in-person
- [Narrator] Remote or in-person testing. What method is better? Well, this depends on several factors. One, does the method of testing you're using benefit more from remote or in-person? Two, could the context, setting, and environment play an important factor in what you learn? In considering those two essential questions, we do have to be careful. Sometimes in-person seems unimportant to what you may learn from observation, and you find in hindsight that the environment or the interaction within a group is important to understand. For example, while working on a cyber defense program, it was very difficult to get access to the military and government professionals that would be our users. It was even harder to gain access on-site due to security and privacy. To make matters even more challenging, we were limited to recording pictures, video, or sound. Sometimes it was off-limits completely. Had we given up, so to…
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