From the course: Gaining Internal Buy-In for Elearning Training
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Addressing operational primary needs
From the course: Gaining Internal Buy-In for Elearning Training
Addressing operational primary needs
- [Presenter] Operational managers plan and organize many business activities and are responsible for overseeing a variety of departments. If you watch closely, you can see the demands and challenges they face daily. This leadership group requires your training interventions the most but they are also the most resistant. Before proposing any type of training, even if they approach you, take into account these six points. First, respect their time. Training requires time and these leaders have little to waste. They're under pressure to operationalize and meet their bosses business expectations. Make sure you develop learning interventions that are brief and impactful. Technology provides training practitioners many opportunities to deliver real time, non-intrusive learning activities. Using e-learning, micro learning, on demand learning and help desks are some examples that'll reduce training time and significantly…
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