From the course: Gaining Internal Buy-In for Elearning Training
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Answering the performance expectations
From the course: Gaining Internal Buy-In for Elearning Training
Answering the performance expectations
- For leaders training is about improving performance. Here are four ways to address this. First, focusing on improving performance rather than financial outcomes of training. Leaders see training as a core center just like marketing production, HR and finance. For example leaders manufacture products to sell them to customers. In this case, the production department is responsible for making products but not actually selling them. Without products there would be no sale else. Likewise training's role is to prepare and develop people to become better in their roles. Ideally, leading to better financial outcomes. Your leaders are more concerned about how you use the money to improve performance. Their expectation is that the improvements will contribute to increase profitability. Second, recognize training is one of many factors driving a business. Many trainers assume they need to be held solely responsible for…
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