From the course: Social Media Marketing: Managing Customer Comments
Unlock the full course today
Join today to access over 22,400 courses taught by industry experts or purchase this course individually.
Wrap-up
From the course: Social Media Marketing: Managing Customer Comments
Wrap-up
- [Voiceover] Well done. You've completed this course. Thank you for letting me be your guide. Now you've learned about managing comment threads, supporting your ever-growing community, and you've given yourself some options if things don't quite go to plan. Remember, don't panic. Simply do your best and you'll be fine. If you want to keep learning, there are loads of online resources where you can find out more about social media exchanges on comment threads. And some of my favorites are: Joel Comm, Bryan Kramer, Pam Moore, Susan Milan, and Kim Garst. Also, socialmediaexaminer.com is a powerhouse of information. If you want to explore comment management software, then I'd recommend you checking out agorapulse.com, as it's a great tool. The next step is for you to sit back and relax as you begin to view your social media management with fresh eyes. Content creates conversations through comments. And conversations will lead to business. I'll be here, too. Just reach out and connect…
Practice while you learn with exercise files
Download the files the instructor uses to teach the course. Follow along and learn by watching, listening and practicing.