From the course: ServiceNow: Basic Administration
What you need to know - Flink Tutorial
From the course: ServiceNow: Basic Administration
What you need to know
- [Instructor] To ensure you get the best experience, it's nice to have access to a ServiceNow instance. We're going to be recording on the New York release. It's also nice if you had familiarity with online platforms and/or database-driven software. Some experience with IT service management or ITIL concepts is helpful, and background with processes, such as help desk, incident management, problem management, or change management will really give you a leg up. We also reference a little bit of the documents, and ServiceNow has a great library. Here's the link below.
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