From the course: Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting

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AMA: Ask me anything about mobile devices, part 1

AMA: Ask me anything about mobile devices, part 1

From the course: Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting

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AMA: Ask me anything about mobile devices, part 1

“

- I wanted to take some time to hear from you and answer questions you might have on IT fundamentals or computer literacy so that's why we put together these Ask Me Anything episodes. My friend Erin is going to ask questions about stuff in this chapter from viewers like you. I also want to hear from you as well. My email is at the end of the episode. Ask me anything. - So, recently my mom was visiting. - Awesome. - During which, she took lots of pictures of her new grand baby. - Excellent. - (laughs) As she also happened to get a text message from her cell phone provider saying she only had 10% of her data left for the month. So, her initial reaction was to think that she was using more stuff on her phone than usual, taking lots of pictures and that was eating up her data. How do I explain to her the difference between storage and data? - Alright, so the question is, the difference between storage and data usage. Storage means, when you buy your device, it comes with a certain amount…

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