From the course: Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
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Dealing with malware
From the course: Help Desk Handbook for End Users: Mobile, Networking, Security, and Troubleshooting
Dealing with malware
- Malicious software or malware from online sources presents a clear and present danger to every modern computer user. Unsavory programmers want your money, your personal information, and your computing power. This is bad news all the way around. Previous episodes have covered online threats such as spam and email phishing. This episode explores a few particularly virulent forms of malware, symptoms of a malware infestation, and actions for dealing with the ever-present threat. Spyware gathers information about system usage, as the name would suggest. Spyware generally installs as part of some otherwise benign program or media. Some spyware collections information about websites you visit or things you purchase. The more vicious kind, like keyloggers, literally report the keystrokes you make, including credit card numbers, personal identification numbers, expiration dates, and log-in information. Ransomware installs on a computer and at a predetermined time locks up the data. Some…
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