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Knowing when to call for help

Knowing when to call for help: Help Yourself: Tech Tips Weekly
Knowing when to call for help: Help Yourself: Tech Tips Weekly

Before contacting tech support consider some homespun solutions: turn something off and then on, disconnect and reconnect a peripheral, quit and restart a program, or restart the operating system. Contact the manufacturer's or developer's website to search for product support, online forums, and knowledgebases of problems and solutions. Search the web using carefully crafted search terms to look for solutions.

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Skill Level Beginner
5h 20m
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Skills covered in this course
IT Help Desk IT

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