From the course: Help Yourself: Tech Tips Weekly

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Accepting why things go wrong

Accepting why things go wrong

From the course: Help Yourself: Tech Tips Weekly

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Accepting why things go wrong

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- [Instructor] No, it's not fate, and the gods aren't cruel. You didn't step on a crack in the sidewalk. Your computer harbors you no ill will. Things go wrong in a computer for one big reason. Something's changed, software's been installed or updated, or an option has been re-sent, or perhaps new hardware was installed, or old hardware breaks down. Motive aside, things go wrong in a computer system because something has changed. The point isn't to avoid change, just be aware of its potential effects. Upon noticing a problem, the first step toward troubleshooting a solution is to ask yourself, what has changed. Did you install or update new software? Have you changed a setting? Did you add or alter new hardware? Especially knowing whether the change was hardware or software can help you better locate the source. Software issues arise when you install or update software, or change a setting. They're consistent, for…

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