From the course: Critical Communications for IT

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Critical Communication Capability model overview

Critical Communication Capability model overview

From the course: Critical Communications for IT

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Critical Communication Capability model overview

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- [Instructor] In this module we'll cover the critical communication capability model a framework that structures the key elements of critical situations that's meant to make problem space more tractable. The model also can fulfill the critical function and providing a shared understanding of the problem space. This has many benefits. It helps you grasp where you stand in your capability relative to where you need to be and it provides a basis for shared understanding and alignment on decisions, actions and improvements. Here, we see the four things that go into achieving and sustaining your critical communication capability. On the upper left, a shared approach and visibility silos just won't do here. On the upper right, a model that brings clarity and alignment to the space, the critical communication capability model. On the lower left, we have the continual agile improvement needed to adapt continuously. And on the…

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