From the course: CompTIA CySA+ (CS0-002) Cert Prep: 6 Incident Response

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Escalation and notification

Escalation and notification

From the course: CompTIA CySA+ (CS0-002) Cert Prep: 6 Incident Response

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Escalation and notification

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- [Instructor] When security professionals detect a potential incident, they should immediately swing into first-responder mode, acting to isolate affected systems and contain the damage caused by the incident. As soon as they've handled the immediate emergency, they should move into the incident escalation and notification process. The escalation and notification process has several important objectives. First, it evaluates the severity of the incident based upon the incident's potential impact on the organization's security. Second, it escalates the incident to an appropriate level of incident response. And finally, it notifies management and other stakeholders of the incident and plans to resolve it. After containing an incident, responders should begin a triaging process that identifies the potential impact of the incident. The process for rating incident severity should be found in the organization's incident response…

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