From the course: CompTIA Security+ (SY0-601) Cert Prep: 9 Operations and Incident Response
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Incident communications plan
From the course: CompTIA Security+ (SY0-601) Cert Prep: 9 Operations and Incident Response
Incident communications plan
- [Instructor] One of the critical components of your incident response plan is a communications plan that covers both internal and external communications. A good incident communication plan is a crucial element of stakeholder management. We'll talk more about internal communications later in the course, when we discuss incident notification and escalation procedures. Those procedures help ensure that appropriate people within your organization know about an incident at the right time and that they're provided with the right information. Communicating with individuals and groups outside of your organization can be a much trickier task. Clearly you want to make sure that you're limiting the communication of sensitive information to trusted parties. This is particularly important when there might be public or media interest in an incident. If word leaks out without approval, the incident might wind up in the news before…
Contents
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Build an incident response program4m 13s
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Creating an incident response team2m 15s
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Incident communications plan2m 42s
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Incident identification4m 26s
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Escalation and notification2m 29s
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Mitigation2m 22s
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Containment techniques3m
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Incident eradication and recovery5m 28s
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Validation2m 24s
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Post-incident activities3m 50s
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Incident response exercises1m 37s
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