From the course: CompTIA CySA+ (CS0-002) Cert Prep: 6 Incident Response

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Incident communications plan

Incident communications plan

From the course: CompTIA CySA+ (CS0-002) Cert Prep: 6 Incident Response

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Incident communications plan

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- [Instructor] One of the critical components of your incident response plan is a communications plan that covers both internal and external communications. We'll talk more about internal communications later in this course when we discuss incident notification and escalation procedures. Those procedures help ensure that the appropriate people within your organization know about an incident at the right time and that they're provided with accurate information. Communicating with individuals and groups outside of your organization can be a much tricker task. You want to make sure that you're limiting the communication of sensitive information to trusted parties. This is particularly important when there might be public or media interest in an incident. If word leaks out without approval, the incident might wind up in the news before your Public Relations team is ready to handle it. This might also jeopardize the integrity…

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