From the course: Critical Communications for IT
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People resources
- [Instructor] In this module, we'll be going deep in each of the resource areas of the CCC model. We will learn in this module some top line best practices and approaches to building capabilities so you can be in a desired state. As you review each of the definitions of the resource areas, keep in mind that while we analyze these areas separately, like the phases, there's always clear overlap. People will always be instrumental in getting things done but they need clear processes, accurate information, and the right technology to succeed. Processes are only as good as the people executing and information can best be shared with the right processes and technology. Here we see the four field analysis of the people resources. Just some of the factors that takeaway or contribute to this resource being in a desired state. Can you think of any other examples? When we review people resources, it's important to understand who we're…
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Contents
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(Locked)
People resources4m 52s
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(Locked)
Process, information, and technology resources2m 15s
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(Locked)
Resource capability indicators and optional self-assessment walk-through: Standing indicators3m 20s
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(Locked)
Resource capability indicators and optional self-assessment walk-through: Response indicators3m 37s
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(Locked)
Resource capability indicators and optional self-assessment walk-through: Aftermath indicators3m 32s
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