From the course: Critical Communications for IT

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Process, information, and technology resources

Process, information, and technology resources

From the course: Critical Communications for IT

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Process, information, and technology resources

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- [Narrator] Now we move to processes. Here are just some of the things that contribute to achieving the desired state with your processes. There are cultural and underscore how things get done effectively in an organization. As we look at the process resource indicators, they cover how to practice and train, effective ways of developing relationships with key alliances, how to get the right information to the right people and how to ensure that decisions are made quickly. The best practices provide practical guidance on how to achieve these. Information is power, it's a well known expression that underscores the value of accurate information that is timely and accessible. As we look at the information resources, think about how your organization shares information. Do you have too much or not enough? Are some groups more accessible than others? Are data and facts easily found or hard to acquire? Information comes from all…

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