From the course: Everyday Statistics, with Eddie Davila

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Quality control in manufacturing

Quality control in manufacturing

From the course: Everyday Statistics, with Eddie Davila

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Quality control in manufacturing

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- [Instructor] Companies rely on business processes to manufacture products and deliver services to their thousands, if not millions of customers. These customers expect those products and services to be high in quality, but they also expect consistency. When the bag of dog food you're purchasing says that it's 40 pounds, you expect 40 pounds. Still, not every bag of dog food has exactly the same amount of dog food. And sure, a 43 pound bag of dog food sounds like a good deal but now, your expectations have shifted. You'll always expect extra. So, maintaining consistency is vital to a company's longterm success. So, how do you make thousands of bags of dog food each day and ensure that they're all relatively consistent? Most companies use statistics. One common statistical quality control method is referred to as SPC, statistical process control. SPC often uses control charts to monitor quality multiple times each day. The control chart has a target amount, for example 40 pounds. And…

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