From the course: Learning Lean IT
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Barriers and enablers of flow - ITIL Tutorial
From the course: Learning Lean IT
Barriers and enablers of flow
- [Instructor] What are the barriers and enablers to flow, especially in IT? A Just-In-Time approach and systems are a key enabler of flow. Let's have a look at this. Here we see the definition of Just-In-Time. The idea is to enable flow by reducing or eliminating lead time, delays and defects. Some IT examples, we often get training and knowledge in stream in applications or by internet searches instead of by traditional classroom training, and Just-In-Time is part of Agile, as in valuing responding to changes over following a plan in the Agile manifesto, and it's a key differentiator for cloud technology. Bottlenecks, and Mura and Mori, two Japanese terms, are three Lean concepts you can use to lower barriers to flow. Let's have a look at them. Here we see that a Bottleneck is the slowest part of a system, which can change the whole system. IT examples include a developer who's last to submit code for an increment, manual testing of deployment steps, and legacy change management…
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