From the course: Learning Lean IT

Unlock the full course today

Join today to access over 22,500 courses taught by industry experts or purchase this course individually.

Exam-taking strategies

Exam-taking strategies - ITIL Tutorial

From the course: Learning Lean IT

Start my 1-month free trial

Exam-taking strategies

- [Instructor] Be sure to attempt all questions. Guess if you don't know or skip and mark for later review questions that you're not sure about. While there are no intentional trick questions on the exam, be sure to take note of any sample exam questions you find tricky, as these questions are meant to be representative of the actual exam. If you're taking a paper exam, be sure to mark all answers on the answer sheet. Online, you'll be able to see which questions you've completed and which ones you have not. Skip questions you have trouble with and come back to them, especially if it's the first few. This will help you get into a rhythm and help you keep from getting flustered. Don't forget the use of process of elimination. If you don't know what the answer is, perhaps you know what it isn't. Some people pour over a paragraph that proceeds a question, and then they don't really read the question. Be sure to read the question. Sometimes you won't even need the preamble to answer it…

Contents