From the course: Learning Lean IT
Join today to access over 22,500 courses taught by industry experts or purchase this course individually.
Flow terminology and techniques - ITIL Tutorial
From the course: Learning Lean IT
Flow terminology and techniques
- [Instructor] Here's the definition of frontloading. The idea is to explore thoroughly alternative solutions early in the development process while there's a maximum design space. One simple example is frontloading operations considerations, things like availability, scalability, security and operability, early in the software development process. Here we see the definition of takt time. An IT example. How long does it take you to build and provision infrastructure? Does that pace meet consumer demand? You have 27,000 seconds a day, how many VMs do you need to stand up in that time? Divide available time by number of VMs and you have your takt time. To calculate takt time divide the available work time by the customer demand for that period. Note that, to keep production and demand in sync you must continuously adjust takt time to changing consumer demand. For example, if a call center receives 900 calls per shift and there's 27,000 seconds of available work time the takt time is 30…
Download courses and learn on the go
Watch courses on your mobile device without an internet connection. Download courses using your iOS or Android LinkedIn Learning app.