From the course: Putting ITIL® into Practice: DevOps for ITIL® Practitioners

Welcome - ITIL Tutorial

From the course: Putting ITIL® into Practice: DevOps for ITIL® Practitioners

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Welcome

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- [David] While there's a lot written on DevOps and ITIL, there is isn't much written on their intersection. This leaves the two million plus ITIL-certified IT pros grappling with how they integrate DevOps into their ITIL-driven shops. I'm Dave Pultorak, and I contributed to ITIL Version 2 and have helped people apply ITIL for over 20 years. This course is part of the Putting ITIL Into Practice series. The goal of the series is to help you apply ITIL, including filling in the blanks on key and emerging topics. At the end of this course you'll have learned what to know and what to do at the intersection of DevOps practices and your ITIL-driven shop, taking enterprise challenges into consideration.

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