From the course: Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts

What you should know - ITIL Tutorial

From the course: Putting ITIL® Into Practice: Applying ITIL® 4 Foundation Concepts

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What you should know

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- [Instructor] You should have taken an ITIL 4 Foundation course. Have those materials handy, including the ITIL 4 Foundation exam specification, or syllabus, and the ITIL 4 glossary to refer to, as we'll reference but not replicate the topics they cover when we cover how to apply them.

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