From the course: Collaboration Principles and Process

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Engage leadership support

Engage leadership support

From the course: Collaboration Principles and Process

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Engage leadership support

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- Incentives drive our behavior, but we don't always take the time to consider exactly what those incentives are and how they compare with others on our team. This applies specifically to cross-functional teams. For example, sales is incentivized to hit a specific number. Engineering is incentivized to build a specific product. But that product build may not align well with sales hitting their number this quarter. It's likely we are all driven by making the organization more successful, but we're also incentivized more locally by our specific group's goals. We have to address this potential misalignment that's so common to cross-functional teams. I suggest that you engage leadership support. Specifically, I would suggest that you do so in three areas. The first and most important is in aligning at the beginning of your project with leadership on the collective goal. By leadership, I mean the collective set of managers of the team collaborating together. Make sure that the managers of…

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