From the course: Managing Employee Performance Problems
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How to determine coachability
From the course: Managing Employee Performance Problems
How to determine coachability
- "My best skill was that I was coachable. "I was a sponge and aggressive to learn." That's a quote from none other than Michael Jordan. It's amazing to me that one of the most talented and accomplished basketball players of all time carried an attitude of being coachable. It's an essential skill to high performance and it's the key quality you're looking for during your coaching conversation. Why? Because the truth is not all employees are coachable. So how do you determine whether someone is coachable? Number one, listen more than talk. Sometimes in these conversations, managers can tend to talk a lot. They feel compelled to tell the employee everything they've been thinking and experiencing. Probably because they've been holding it in for so long. To find out if a person is coachable, you have to ask good questions. Let them talk and listen effectively. You're listening to learn what they're thinking and how they think. Number two, observe the level of acceptance or resistance. As…
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