The LinkedIn Help Center allows you to get instant help on the platform. In this video, learn how to use the Help feature on LinkedIn.
- [Instructor] In this course, we went over the basics of how to get your account set up, as well as some of the features that you can use. As you start to use the platform, you'll likely have questions from time to time or you'll want to learn more about new features or some of the other features available. This is where LinkedIn's Help and Support pages come in handy. They provide a plethora of articles and easy to follow directions for doing things on the platform. In order to access the Help pages, I'm going to navigate up to the top to the Me icon. From here, I'll go down and select Help. Now, this will bring up the quick Help pop-up box, where you can go to frequently asked questions or you could even type in here to start searching for a specific topic. And you'll usually find your answer right inside of here. I'm going to go down though and click on Open Help in a new tab, just to show here this Help Center and these Help pages. Over on the left, you have a ton of different categories, and if you open them up, you can see that they have these sub-categories. So you could go in and read more about that. And they have sub-articles in each of these. Now, if you had a specific question, you can use the chat bar. For instance, earlier, I went in and said I wanted to look at something about the background images, the size they were supposed to be. I type in background and here it is, Add or Change the Background Photo on Your Profile. If I click it, it gives me directions, as well as shows me the desired dimensions right there. Now, if you're having bigger issues or you can't find something on here, when you scroll to the bottom, you'll see that it says Contact us. You can click here to reach out, to fill out a help ticket, or sometimes they will have live chat available, if you see that option on the bottom. So if you're having troubles with your account, or you just want to learn more about the features on LinkedIn, check out these Help pages, they are extremely helpful.