From the course: Managing Brand Reputation

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Getting real customers to leave a review

Getting real customers to leave a review

From the course: Managing Brand Reputation

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Getting real customers to leave a review

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- If you have an existing business, but no reviews, how do you get customers to leave you review? Here's two ways to get your real customers to leave a review for your brand or business. Offer incentives, such as, online codes for inexpensive amounts. Foursquare does this with check-ins on brick and mortar businesses and locations, and Yelp works with similar businesses to give you, for example, a free drink, or a similar low-cost item or perk. In fact, let's go over to Yelp right now, and we're going to take a look at CocoAndre Chocolatier, which is a great boutique chocolatier. And we can see right here that you can get a free small bag of bark or turtles if you check-in. And I really sincerely hope that this is chocolate. (laughs) Now, in person perks can include extra services, such as an upgraded product, like a better car wash, or fancier experience, like a free hotel room upgrade. For example, in my business, I do free 15 minute consultations with new social media clients to…

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