Microsoft 365 for Administrators: Supporting Users Preview

Microsoft 365 for Administrators: Supporting Users

With Sharon Bennett Liked by 1,030 users
Duration: 2h 5m Skill level: Intermediate Released: 2/20/2020

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Course details

Transitioning your company to Office 365? This course provides Level 1 IT administrators with an overview of the most common end-user support requests related to Office 365. Get a quick recap of Office basics, including the features of Word, Excel, PowerPoint, Outlook, OneDrive, SharePoint, OneNote, Access, Publisher, Sway, and Power BI. Plus, find out how to troubleshoot common account issues and repair broken apps. Microsoft solutions expert Sharon Bennett makes sure you have the answers to your users' most frequent questions—before they even ask.

Skills you’ll gain

Earn a sharable certificate

Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.

Sample certificate

Certificate of Completion

  • Showcase on your LinkedIn profile under “Licenses and Certificate” section

  • Download or print out as PDF to share with others

  • Share as image online to demonstrate your skill

Meet the instructor

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Contents

What’s included

  • Learn on the go Access on tablet and phone

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