From the course: Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)

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Troubleshoot: OneDrive files

Troubleshoot: OneDrive files - Office 365 Tutorial

From the course: Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)

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Troubleshoot: OneDrive files

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- [Instructor] In most cases, OneDrive hums along. But on occasion, you may run into the occasional hiccup. If you do run into a hiccup, these are the things that you're going to want to look for. First, you want to be sure that you're actually connected to the internet and that you have the correct permissions to upload to a specific folder. There are restrictions on how long a file name can be when you're uploading to OneDrive, as well as the limit of the file itself. Currently, there is a limitation of 15 gig for OneDrive for Business. That limit should be increased sometime during 2020. Or your file name may contain invalid characters. And you can upload files to OneDrive if the file is open. Let's pop into our demo system and explore a few more common issues and fixes. A common uploading issue is caused because the file that's being uploaded has the same file name as what's already in OneDrive. In our example here,…

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