From the course: Office 365 for Administrators: Troubleshooting Issues for Users (Office 365/Microsoft 365)

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Troubleshoot: Word printing

Troubleshoot: Word printing

- [Instructor] In this very quick lesson, we're going to explore some of the common troubleshooting issues and fixes for when you're having issues printing from Word. When your file fails to print, I always start with the quick fixes first, such as is the printer turned on? Is there paper in the printer? Is there ink in the printer, including all of the different colors? Some printers will not print unless every cartridge has ink, even if you don't need that color for your print job. Are the cables secure? If it's a wireless printer, is it connected to the wireless network? Is that printer in a pause state? Always make sure that the printer drivers are up-to-date. And finally, is Windows and Office up-to-date as well? If the quick fixes do not solve the issue, then it's time to move on to other troubleshooting techniques, starting with can you print other documents, or is it just the one that's giving you a hard…

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