From the course: Office 365: Troubleshoot Availability and Usage (Office 365/Microsoft 365)

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Use the Support and Recovery Assistant

Use the Support and Recovery Assistant - Office 365 Tutorial

From the course: Office 365: Troubleshoot Availability and Usage (Office 365/Microsoft 365)

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Use the Support and Recovery Assistant

- [Instructor] So there are two other tools that you can access from the Remote Connectivity Analyzer page, which we will discuss in this lesson and the next. One is the Microsoft Office Client Performance Analyzer, and the other is Install Support and Recovery Assistant for Office 365. In fact, the name of the tool is the Support and Recovery Assistant for Office 365. As you'll note here in just a moment, when we click on this tool, it'll take us to a page that is specifically intended if you have issues with Outlook or Office 365 for Business. That is really probably the most testable piece of information from this particular lesson, is that if you are talking about problems with Outlook or Office 365 for Business, then look to the Support and Recovery Assistant, especially if you have issues with email syncing to your phone and things like that. Again, we'll look at that more in just a moment. Can you also see why I introduced the TestConnectivity.Microsoft.com website in the…

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