The search box is used to search for messages and for people In this video, learn how to search for messages and add people to your Favorites list.
- [Instructor] The Search that appears at the top of your Inbox is used to search for two different things, for mail and for people. So if I click in Search, and I enter Barbara, note that it lists two different Barbaras and I can click on Barbara Brown's information, I can see recent email conversations from her. I can see her on LinkedIn, I can start a chat. In other words, it finds people and if I'm looking for an email from Barbara, and I simply click, it will show me all of the emails and I can view her profile. So this is really pretty slick. If I wish, I can add Barbara to favorites in the same way that I added the Residential Sales folder to favorites. I simply click and she's now one of my favorites and what that means is that if I want to see emails that came to me from Barbara, I simply click and it takes a moment and it loads them all. There's a difference between a folder in favorites and a person in favorites. When there's a folder in favorites, all I see are the items that were moved to that folder. But if a person is in favorites, I see all of the emails that they sent me. If I want to take someone out of favorites, I simply click the star to remove them or I can right click the favorites here and remove from favorites. So who might you want to put in favorites? If this is a feature you're not using, give it some thought. For me, an obvious choice is, the leaders of projects that I'm in charge of right now, so that I can immediately see things that they're sending me, whoever I directly report to, my boss. Perhaps if I'm customer facing, my key customers are in favorites and all I need to do is find them here using search and then add them to favorites. Now when you're using Search, you can also choose where you want to search. By default you're searching in all of your mail folders. But you could say, I simply want to look in Sent Items. I only want to look in the Inbox. I want to know if I've snoozed content from that person or I know it was last year, let me look in the Archive. So you choose where you want to look in this drop down, enter the search term here, these are search terms I've used recently, that's why they show up here. And another choice is to click this down arrow and be very clear about what you're searching for. Search in All folders, the same choices I have here but I can also say I'm searching for a message from a particular person. And I begin typing and there she is, Susan Smith Webb, or that was sent to a particular person, for example, an email that I know was sent to my boss but I was copied on but what I remember about it is, sent to my boss. Words from the subject, keywords, I can select a to and from date, did it or did it not have attachments. And if I'm not sure, I can clear the filters and start again. I find that many people when they're looking for an email immediately go into browse mode. And that's rarely the fastest way to find an email unless it arrived in the last couple of days or you have very few emails in your Inbox. You are almost always better off to enter some search terms to search for a particular email that you want to find. Right there.
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