Outlook on the web has a focused inbox feature that displays your mail on two tabs, Focused and Other. In this video, learn how to change which tab messages appear on and how to turn off Focused Inbox.
- [Instructor] The messages that I'm seeing in my inbox are not the only messages in my inbox because my inbox is a Focused Inbox. It has two separate tabs and this is the default behavior of Outlook on the Web. The items that appear in Focused are the items that are deemed by Exchange to be items that you might want to pay more attention to. Often they're sent by individuals specifically to you or they might be messages that come from Microsoft Teams. Wherever these messages come from, Exchange thinks you want to see them first. All of the other messages, well, they go to the Other tab. And for the Focused Inbox to work well, it's helpful if you engage with it a little bit. For example, I have here a message that I actually would've hoped would've gone to Other. So I'm going to right click it and I'm going to choose Move and I can move this to Other, but I can also say Always Move to Other, so messages like this, from this sender, sent with me as To will always move to the Other Inbox. Do you want to move all messages from this email address to Other and I'm going to say okay. So this is how I teach Microsoft Exchange through Microsoft Outlook on the Web what types of messages I want to see on each tab. Right click here, Move, Always Move to Other Inbox, Okay. Now, if I have a number of messages from the same email address, they will also be moved and you might have seen that I had three, and there they all went. If I go to the Other Inbox and there's a message that I would've hoped would have been in my Focused Inbox, I'd do the same thing. I right click, I go to Move and say Always Move to Focused Inbox. So, when items come in from SharePoint Online, which is what my organization is using, then they'll end up in the right place. So, the Focused Inbox allows me to jump into work during the day, it immediately presents me with the messages that I am most likely to need to work with, and over time as you move messages from the Focused to Other tab or Other to Focused, Exchange will do a better and better job of giving you exactly what you would like to see. Having said that, if this is new to you, you should try it for a couple of months and see if this works for you because the people who like the Focused Inbox, like it a lot. But if you decide you don't like it, you can go to Settings, you can go to Focused Inbox, wait for a moment for your options to load, and say, no, don't sort my messages. And if you do that, then all of your messages will be in one unified inbox, no Focused, no Other. Change your mind back, decide maybe I would like to try that, and return to your Focused Inbox.
- Identify the ways to access Outlook on the web.
- Review options for sending emails and copying other recipients on emails.
- Describe methods to reply to emails that best utilize the features of Outlook on the web.
- Explain the various processes in creating calendar items.
- Distinguish between the three ways to create meetings in Outlook on the web.
- Differentiate between the various functionalities of Outlook on the web in utilizing lists.