From the course: Outlook 2019 Essential Training

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Use follow-up flags and color categories

Use follow-up flags and color categories

From the course: Outlook 2019 Essential Training

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Use follow-up flags and color categories

- [Instructor] It's easy to get an email that requires an action on our part, and then completely forget to do that action. For this case, Outlook gives us something called the follow up flag. It can give you two benefits. The first is a visual reminder. The second is that we can put an actual pop-up reminder on the flag. This way, we'll never forget to handle an email. Follow up flags are most useful for actionable items. Let's take this email that does have an actionable item in it. To set a follow up flag quickly, I'm going to click the flag icon in the inbox email itself. A few things happen. The first thing is that the flag becomes permanent in the email, even after I deselect it. Second, when I click inside the email, I can see at the top that it has a follow up on it. I can see all of my emails with follow ups on the right-hand side by turning on the To Do pane. I can do that by changing to the View ribbon tab, clicking To Do Bar, and setting it to Tasks. Here's my follow up…

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