For some simple messages, Outlook suggests one or more replies. In this video, learn how to use a suggested reply to open and populate a reply message form.
- [Instructor] When you have a relatively long email, you're really on your own for deciding what should go in a reply. This is a complex email about someone's qualifications to perhaps work for KinetECO. But if I look at a short email, there's a pretty good chance if I scroll to the bottom in a short email that it's compact enough that Outlook on the web can offer some possibilities that would let me quickly answer this email. So I have a question, could I look at this to ensure if something could be placed here? So it's a request for me to do some work. And there are three options that are being offered. Will do, see attached quote, and a simple yes. If you look at these and you think that they're not very helpful, it's not a bad idea to give feedback that says no. It says please tell us why, and you can say okay, and say why. Or you can say not now. Or you could have said yes, that those are helpful. So this is a system where it's learning a little bit more all the time from the users. But the question is can I take a look at this? And I can say will do. And notice that I immediately get a message form filled out to the sender that has that text in it. So this is how suggested replies work. I can simply scroll to the bottom of a relatively simple message and see if there happens to be some possibilities that pop up. Can we discuss a virtual meeting? I can say I would love to, sure, sure, when. And I can say yes, these were helpful. And I'm going to say sure, when? And simply send the message. Suggested replies simply save me a little bit of time. If the message you receive is short, short enough that you don't have to scroll much to get to the bottom, scroll down, wait for a moment, and see if you get some suggestions. If not, this is a message that you'll need to read and then formulate a reply on your own.
- Identify the ways to access Outlook on the web.
- Review options for sending emails and copying other recipients on emails.
- Describe methods to reply to emails that best utilize the features of Outlook on the web.
- Explain the various processes in creating calendar items.
- Distinguish between the three ways to create meetings in Outlook on the web.
- Differentiate between the various functionalities of Outlook on the web in utilizing lists.