When a message arrives an alert appears, the message can be opened from the alert or in the information viewer. In this video, learn how to view, reply to, and forward messages.
- [Instructor] By default, when I receive a new email there's an alert that appears in the upper right corner of my browser. I just sent myself an email so that you can see how it works. Here's the incoming email, if I want to open that email I can simply click here, I can click the X to close it if I want it gone more quickly. That's how I know I have a new email that has come in, and I had received an alert that I had an email from Barb Brown who's saying that this is the speaker backdrop at the presentation that I'll be doing. She said, "So make sure your presentation requires attention or our sales staff will just stare out the window." Great, now what can I do when I receive a message? I can reply to it, if I click reply I am sending a reply back to Barb. If Barb had also copied a couple of other people in on this message, on the CC line or the to line, clicking reply all would send my reply back to all of those folks. I can also forward a message, which is to send it to someone else. So first, I'm going to reply to Barb. (typing) "It's always a pleasure to speak to your sales staff." And out the door it goes. If I wished I could now forward it to Rob, because he will be speaking with me, and just say, "FYI", and I can send it to him as well. So, a choice I had while I was looking at Barb's message would've been to choose reply and then to click up in the to area, open up CC and add Rob Molina. That would've accomplished the same thing, Barb would also then have known that Rob knew about this, Rob would know what I'd written to Barb. So, it makes for a little bit of a tighter conversation. But I'm going to discard that draft because I already sent two different messages. My other choices when I receive a message, besides reply and reply all and forward, are I can reply to Barb and to other people with a meeting invitation, which we'll talk about in the calendar, I can delete the message, which sends it to my deleted items folder, I can choose to mark this message as unread so I can come back to it, we'll talk more about flags later and junk rules, but I can also print this message, or show it in a reader that is a little bit more accessible in some ways, the Immersive Reader, and notice that I get large print and I can also have this read to me, that's what this play button is for. So if I get a message and I would like to listen to the message, or need to listen to the message, I can click play and hear the text of that message. I can also decide that I like this message. There's not a lot of reason to do that in this context right now, but it is a possibility. If I scroll down to the bottom of the message, I also notice that the message was sent on a smart phone, so that's interesting information for me to have. And if I were at this point to start a new message, my message from Barb didn't go away, it's right here, I have two message preview windows open, one that I'm working on now, a new message with no subject, so I can quickly get back to the message thread from Barb about speaker at next sales event. Anytime you have multiple messages open, you simply use the buttons at the bottom to move from message to the other.
- Identify the ways to access Outlook on the web.
- Review options for sending emails and copying other recipients on emails.
- Describe methods to reply to emails that best utilize the features of Outlook on the web.
- Explain the various processes in creating calendar items.
- Distinguish between the three ways to create meetings in Outlook on the web.
- Differentiate between the various functionalities of Outlook on the web in utilizing lists.