From the course: Learn API Programming by Building a Telegram Bot

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Challenge: Auto-reply to a customer's inquiry

Challenge: Auto-reply to a customer's inquiry - PHP Tutorial

From the course: Learn API Programming by Building a Telegram Bot

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Challenge: Auto-reply to a customer's inquiry

(bright music) - [Instructor] We now have a bot with a simple help function. Type /gethelp and it asks what kind of help you want. If you answer other, you're prompted to describe the problem, and then your response is forwarded to a customer service staffer. The code works great, but there's a user interface problem. The customer gets no feedback after their message is forwarded. We see that the message is received only because we happen to have that other account loaded into this Telegram app. That is the recipient account. This is your challenge. Get the bot to both forward the message to customer service and tell the customer what's happening. To show you what it should look like, I'm going to switch to my version of the bot that has this code implemented. We go up here to the Course Solutions Bot and go through the same procedure. The question gets forwarded to customer service and the customer gets this…

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