From the course: Project Management Foundations: Small Projects
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From the course: Project Management Foundations: Small Projects
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- Completing the project deliverables seems like cause for celebration but first, you need to get the customer to agree that the results are what they're supposed to be. Getting the customer sign-off is essential because you'll have more work to do if they see things differently. Remember the deliverables and success criteria you defined at the beginning of the project? Now, you haul them out to get the customer to approve the project. For a small freelance project, you might deliver the results, ask the customer to review them and tell you if they're okay. All you need is a quick email reply saying that the project is approved and ideally, the check is in the mail. If your project includes requirements and specifications, it's best to know that they have all been satisfied before you ask the customer for approval. Work with the customer and other team members to put together the acceptance test. You might also specify who will run the test and under what conditions. In the sample…
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