Salesforce Administrator Cert Prep: 3 Sales, Marketing and Service Applications
With Mike Wheeler
Liked by 246 users
Duration: 2h 3m
Skill level: Intermediate
Released: 12/3/2018
Course details
The Salesforce Certified Administrator credential can help Salesforce developers, administrators, architects, and sales professionals jump-start their careers and deepen their understanding of the platform. To help you prepare for the exam, instructor Mike Wheeler has designed the Salesforce Administrator Cert Prep series, which covers its core objectives in detail. In this course—the third installment in the series—Mike shows how to administer and customize the sales, marketing, and service applications in the Salesforce ecosystem. Learn how to customize the sales process, enable the Lightning Experience path, add products to price books, configure rules and field mapping for lead management automation, and create and manage campaigns. Plus, learn how to use the Service Console to manage and administer cases and set up suggested solutions and Salesforce communities.
Skills you’ll gain
Earn a sharable certificate
Share what you’ve learned, and be a standout professional in your desired industry with a certificate showcasing your knowledge gained from the course.
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Showcase on your LinkedIn profile under “Licenses and Certificate” section
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Download or print out as PDF to share with others
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Meet the instructor
Learner reviews
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Ndamulelo Kone
Ndamulelo Kone
Graduate Diploma in Information Technology (Information systems, Business analysis, Cyber security, Cisco Networking and Cloud computing), with Sales…
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Contents
What’s included
- Practice while you learn 1 exercise file
- Learn on the go Access on tablet and phone
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