From the course: IT Service Management Foundations: Tools
Next steps - ServiceNow Tutorial
From the course: IT Service Management Foundations: Tools
Next steps
- [Jim] Whew, we're done this whirlwind tour of ITSM tools. So here at the end, let's review what kind of resources you can use to continue your exploration, where you can find out the source of the information I presented this course, and finally a thank you. For online resources, here are URLs for you to read for information about the ITSM tool of choice. Find out online ITSM technical tool documentation. Apply for a free trial version. And see what the user community says about the tool. Next many of the slides in this course had referenced URLs at the bottom. Yes, that print was tiny. So there is a PDF in the exercise file section of this course that collects all of those URLs for your convenience. Finally, I welcome your comments, suggestions and corrections. You can post them in the Q and A section and I'll respond. And lastly, thanks for listening.
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